O&M software for installers
Service the systems you've already installed, without a bigger team.
Sol AI by Modular Intelligence is O&M software for installers who look after their own installed base. It watches every system you've sold, finds the problems worth a truck, and does the watching behind a monthly service plan you sell under your own name.
The problem
Most installers hear about a fault when the owner calls.
Once a system is handed over, many installers only find out something is wrong when the owner notices, and by then the fault may be weeks old.
Monitoring finds the faults, and every fault is a customer call: you tell the homeowner what's wrong, they ask you to fix it, and you bill the truck roll plus the repair at your own rates. Sol AI takes no cut of that work.
Many installers also sell a monthly Solar Assurance plan, typically $10-25 per home. At $20 a month, a 400-system base is $96,000 a year.
What we do
What Sol AI does for your service team
- Every system you've installed, on every supported brand, in one list
- Every night, each site checked against what it should have made, and problems priced in dollars a day
- Each case kept open until the site's own production shows the repair worked
- Owners' questions answered from live plant data, any hour
- Reports carry your brand, and the customer relationship stays yours
AI agents on your team
The AI agents doing the work.
Onboarding agent
Starts watching a new site the day it's switched on.
The day a site comes online, the Onboarding agent starts reading it. By the end of the first week it knows what that site should make in its own weather.
Baseline ready — week onePerformance agent
Every night, checks every site and string against what it should have made.
Every night it compares every site against what it should have produced that day — down to each string (a row of panels wired together) where the inverter reports them. It prices each problem — “losing $28 a day” — and puts the most expensive first.
Losing $28 a dayCase agent
Owns each problem until the site proves it's producing again.
Each problem gets a case, and the Case agent keeps it open after the repair visit. It closes only when the site's own production shows the fix worked — “Fixed ✓ verified”.
Fixed ✓ verifiedCustomer agent
Answers the plant owner's questions on WhatsApp, 24/7.
It answers the owner's questions about their own system on WhatsApp, any hour, from live plant data, and sends alerts and reports on the same thread. Like an engineer on call for every plant, all day, every day.
Replies from live plant dataFAQ
Questions, answered
Can a small installer offer monitoring as a paid service?
Yes. Many sell a Solar Assurance plan, typically $10-25 per home per month. Sol AI by Modular Intelligence does the watching; the report carries the installer's brand and the homeowner is told in plain language when something needs attention.
Who owns the customer relationship?
The installer does. Sol AI works behind your brand, finds the work and takes no cut of the service revenue.
How is this different from an O&M company's software?
The tools are the same agents. This page is for installers servicing systems they sold themselves; O&M companies maintaining other people's sites have their own page at solconnect.ai/for-om.
How big is your installed base?
Tell us roughly how many systems you've sold and on which brands. On a 20-minute call we will show you what we can read today.
Or email [email protected].